Refunds

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

We do not offer returns for change of mind. If you have received a defective product please contact us via email (kddesignsau@hotmail.com) and we can work together on a solution.

To be eligible for a return (if applicable), your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at kddesignsau@hotmail.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged, and we do not offer exchange of items.

Shipping
You will be responsible for paying for your own shipping costs for returning your item.